Top notch interaction. Lesson 4.

How important are these factors for you in choosing a hotel? Rate these on scale of 1 to 5.


1--> not important
5--> very important

Price.................3
Room size.........2
Cleanliness........5
Location...........3
Service.............5
Amenities.........4
Atmosphere.....2

Top notch Interaction. Lesson 3.

Front desk clerk: Good morning.
Hotel guest: Good morning.
Front desk clerk: Can I help you?
Hotel guest: Yes. Is the fitness center still open?
Front desk clerk: Let me check... Yes the fitness center is open now.
Hotel guest: Thenks.
 

Conversation Pair work. Lesson 2.

A: Hi. I´m checkinh in. The name´s Marquez.
B:Let´s see. That´s a single room for a week. Non-smoking?
A: That´s right.
B: How do you want to pay?
A: Cash.

Conversation Pair Work. Lesson 1.

A: Hello? I´d like to speak to Alex Calderon. He´s a guest.
B: I´m sorry. He isn´t in. Do you want to leave a message?
A: Yes. Please tell his David Marquez called. I´ll wait her at the daniel´s house tonight.
B: Is that all?
A: Yes, thanks.

Which hotel services would you use?

1. Room service        (/)
2. Minibar                 ( )
3. Internet conection  (/)
4. Photocopying        ( )
5. Laundry                (/)
6. Shoe shine            ( )
7. Airport shuttle       ( )
8. Wake-up service  (/)
9. Babysitting            ( )
10. Bell service         (/)